October 14, 2016
Name and Location*
Very well organized and executed. My wife and I took a self-guided bike trip from Vienna to Prague. On the second day it was pouring rain, so TopBicycle picked us up and drove us to that day’s half-way point, by which time the rain had abated and we could enjoy the rest of that day’s ride. They provide redundant layers of navigation so that you don’t get lost: good maps, plus a written turn-by-turn description of the route, plus a GPS unit that tells you if you missed a turn. They also include a cell phone with the company number pre-programmed in case you have any kind of problem. The bikes were good, and we had no flat tires. The routes chosen are, by and large, off the beaten track, so you usually have the road (or the bike trail) to yourself. Beautiful countryside. Decent hotels with seamless check-ins and sumptuous breakfasts. We couldn’t have asked for a better-run trip.
I agree completely with all of the positive accolades detailed in the other reviews. Everything was great from website, through communications and the trip itself. Highly recommend.
Petra was great in answering all our questions and making all the arrangements for our group of 12 people. When we got there we were met by Tomas who provided everything we needed. Everything went better than we expected and everyone had a great time, The attention to detail was remarkable. Highly recommended!
We rode the Vienna-Prague bike tour. The service provided by the company exceeded our expectations. The pre-trip correspondence was prompt and efficient. The orientation at the beginning was excellent – we were provided with detailed maps of the route, the cities we would visit, and turn-by-turn instructions. The bikes we were given were brand new and great to ride. We had minor issues during the trip which we communicated with the phone they provided, and they were taken care of promptly. I give Topbicycle my highest recommendation.
I worked with Top Bicycle and their partner, Greenways Travel, for a group of 17 hikers in the Czech Republic. With over a year of planning, organizing and corresponding I found this company to be amazing in their attention to detail, customer service and promptness of reply. I would highly recommend them for your travel and tours.
We went as a group of several couples with TopBicycle from Vienna to Prague (with a few vehicle transits in-between). It was a great trip — the countryside was beautiful, and there were many interesting stops along the way. Tom and Petra organized a great itinerary for us, working to accommodate our requests, and remained flexible and patient as those requests changed during the week. I recommend them and would definitely use them again.
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